LEAD FULFILLMENT

"Nothing happens until the prospect gets your literature.
SMS Fulfillment is quick, accurate, and at a very affordable level."

Database Management
Once client needs are defined, a program is developed and customized to include classification coding and mailing schemes. SMS computers store your coded names and automatically check for duplicates. SMS staff, experienced in the proper postal regulations, guarantee that your mailings are processed at the lowest possible postage rates and in the quickest possible time frame.

Literature Storage
Your literature is safely stored in humidity controlled areas to make certain that it is received by your prospects in good condition. Clients save freight, handling, and storage costs; and labels can be supplied to out-of-state SMS printers who can mail your catalogs and brochures directly to your prospects or mailing lists before shipping the balance to your location or SMS. In those circumstances, savings can be realized on both freight and tax costs.

Mail House Services
SMS can handle your sales inquiry fulfillment and mailings quicker and at less cost than you can do in-house. From data entry, labeling, folding, sealing, presorting and mailing, SMS can do it all. SMS offers complete mailing house services at competitive prices.

Monthly Reporting/Lead Tracking
Inquiries are coded by generating sources thereby eliminating tedious and expensive inquiry sheet logging. When requested, SMS can print inquiry totals by publications, or any other coded source, for marketing/advertising cost analysis. The results can be sent to sales management personnel or often appropriate designees.

Telemarketing
SMS personnel, working with the client, develops effective telemarketing scripts and handles all telemarketing coordination and performance activities. The entire telemarketing situation from inquiry to client contact is pre-modeled and every condition encountered is met with a planned response that is designed to gather important marketing intelligence and identify real buying potential while helping to move the respondent from the "prospect" to the "customer" category.

Lead Qualification
Leads can be called and qualified with a lead form. This lead form becomes the source of the weekly and monthly reports that are provided to the client for subsequent prompt follow-up and sales closings.